Verify Your a2z Account Details
Verification is a one-time step that unlocks your full account — including withdrawal access. We ask for a government-issued photo ID and a confirmation that the mobile wallet number on your account belongs to you. This protects your balance: if someone tries to change your withdrawal wallet or access your account from an unfamiliar device, verified identity details give us a solid
anchor to check against. Upload your documents through the account settings page — the verification section is labelled clearly. Our team reviews submissions and updates your account status. You will see a status indicator in your account once it clears. Players in Dhaka and elsewhere across Bangladesh go through the same single verification flow regardless of which wallet they use.
- Prepare your documents — A national ID card or passport photo works. Make sure the image is clear and all four corners of the document are visible.
- Upload through account settings — Go to the verification section in your account settings and use the upload fields — one for the front, one for the back if applicable.
- Wallet confirmation — We cross-check your registered bKash, Nagad, or Rocket number against your submitted ID details as part of the review.
- Verification clears — Once approved, your account status updates and withdrawal access is active. You will see the confirmed status label in your account.